Software built around your team's tasks
A task may need an AI agent, a connection between systems, or both. We choose the approach after looking at your data and how the work is done.
AI agents
For tasks that start with a message or document and continue in another system.
EnquiryCheckPrepared action
ExampleOrder enquiry → status check → prepared reply
- When it helps
- Teams handling requests, looking up information or preparing replies through a repeatable set of steps.
- What it works with
- Emails, forms, files and messages in a work chat.
- What we build
- We build an agent to interpret the request, find the information it needs and carry out defined steps. Its access and actions are limited to the agreed task.
- What it connects to
- Your order, customer and document systems, where suitable access is available.
- What we agree with you
- You decide which actions can run automatically and which need confirmation.
- What is included
- A configured agent, the required integrations and documentation covering its operation and error handling.
Internal knowledge assistants
For questions answered somewhere in your procedures, instructions or documents.
QuestionSearchAnswer with source
ExamplePurchasing question → relevant procedure → source link
- When it helps
- Teams that regularly need to find policies, technical information or working instructions.
- What it works with
- Approved documents, internal wikis, instructions and frequently asked questions.
- What we build
- We build an assistant that searches your chosen documents and answers questions using them. It links to the source and flags questions the documents do not answer.
- What it connects to
- Document repositories, internal wikis and work chat, depending on their integration options.
- What we agree with you
- Permissions determine which documents each person can use. We also agree who keeps the information up to date.
- What is included
- An assistant connected to the agreed sources, with access controls and instructions for keeping its information up to date.
Document processing
For information you receive in files and then enter manually.
DocumentExtracted dataReviewRecord
ExampleInvoice → extracted amounts and reference → accounting draft
- When it helps
- Businesses processing invoices, requests, delivery records and other recurring documents.
- What it works with
- PDFs, scanned pages and photographs. The approach depends on their format and quality.
- What we build
- We set up extraction of the fields you need, with checks against defined rules or existing records. Unreadable fields and mismatches are set aside for review.
- What it connects to
- Accounting software, ERP, email and document repositories.
- What we agree with you
- We agree what needs checking before a record is saved. An initial rollout may require review of every result.
- What is included
- Processing for the selected document types, results from testing with your examples and instructions for use.
System integrations
For information that needs to move between your applications.
ChangeTransferConfirmed record
ExampleAccepted order → ERP record → confirmation to the original system
- When it helps
- Teams maintaining the same customer, order or stock information in more than one system.
- What it works with
- Record changes, submitted requests, import files and scheduled reports.
- What we build
- We connect the systems and define which information is transferred. The work includes duplicate handling, error handling and a way to check whether a transfer succeeded.
- What it connects to
- CRM, ERP, accounting software, email and databases, using the access each system provides.
- What we agree with you
- We agree which system is authoritative for each type of data and which changes need checking.
- What is included
- A connection for the agreed data exchange, documentation of fields and rules, and guidance for handling problems.
Have something else in mind?
Your task does not need to fit neatly into this list. Describe it and we can discuss the options.